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"Are you sure?" box required

Last post 21-08-2008 10:08 AM by webster. 6 replies.
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  • 27-05-2008 1:09 PM

    "Are you sure?" box required

    I have had mixed results from PAA pension leads and after a run of useless ones I really think it is necessary for you to do a bit more vetting somehow.

    Lots of people are saying they were not expecting to be contacted. How this can be true I have no idea, but if a qualifying box popped up before they fully submitted their details stating that pensions are too complicated to be advised upon by simply sending out information, and that if they submit details they WILL be CALLED by an adviser to arrange a meeting, maybe this would discourage some of the wasters.

    In my experience the people who only supply a mobile number are 75% less likely to proceed with anything than those who give a land line. Pretty much anyone under 30 has been a total waste of time!  - I mean literally wasting time by not turning up for appointments, not returning calls, wanting to invest £20 per month etc. And anyone who says on the form that they are only prepared to invest less than £50 per month in a pension would probably be better off going to their bank.  If any of these could be weeded out it would help, but obviously that would drastically reduce the number of leads you can flog us......    

    Annuity leads should actually be more profitable if you could separate them, they are usually keen to retire so they are more motivated to proceed, and they will find it impossible to organise a transfer / open market option if they get the urge to try and do it themselves.   

     

  • 28-05-2008 9:31 AM In reply to

    Re: "Are you sure?" box required

    I agree

     a regular savings plan for a pension is TOTALLY different to a retiring individual wanting an annuity.... we are interetsed in buying annuity leads but not regular premium pension for similar reasons stated above ....

     the mortgage leads are segmented ie purchase, remortgage,  equity release and the by loan size so we know it can be done

     this would be a great help to advisers especially at a time when the mortgage market is struggling for us and we have to look elsewhere for income

  • 29-05-2008 11:00 AM In reply to

    Pension Lead Types

    Hi Guys - thanks for the feedback.

    There are two further enhancements planned on Pension leads:

    1. changing the confirmation to consumers to make it abundantly clear that they will be contacted, and to give them details of who will be in touch.

    2. splitting out the different pension lead types to cater for the relative member appetites for annuity/lump sum business vs regular contribution business etc.

    Right now, I'm not able to tell you when these changes will be implemented, but will let you know as soon as I have a firm date. 

    Best wishes

    Dave

  • 05-06-2008 1:30 PM In reply to

    Re: Pension Lead Types

    thanks for the reply

    You need to provide a timescale for the changes though as they are much needed. 

    I keep getting leads who have given bogus phone numbers, they need to be made aware that they are going to have to speak to someone at some point as this sort of advice cannot be given by email and mailshot. If I posted or emailed out an application form for a pension it would never be completed & returned.

  • 12-07-2008 1:05 PM In reply to

    Re: Pension Lead Types

    Has there been any improvement re the pension leads yet please?

  • 20-08-2008 2:26 PM In reply to

    Re: Pension Lead Types

    Not in my experience ! I have hit 1/10 , the rest seem to be mentalists or people seeking advice on benefits and public sector employee schemes ! 

  • 21-08-2008 10:08 AM In reply to

    Re: Pension Lead Types

    we are coming up to 3 months since dave last made a comment - any news on this dave, we think this is a good opprtounity if handled right and interested to see how it develops

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